Murray PHN

 

Introduction

Murray PHN has commissioned APMHA HealthCare Ltd. to deliver mental health services in line with the Stepped Mental Health Model of Care.

For further resources, please view the Murray PHN website.

Please Note: Our service brochure ‘Primary Mental Health Support Services‘ is currently under review. Check back in with this page then for the electronic version or email admin@apmha.com.au to find out more about our print versions.

Are you a client of these services?

MurrayPHN Stepped Model

Services Available

**Admin note: this is a hidden field - do not remove**
1. Central Intake, Triage and Allocations

Central intake, triage and allocation of services is available when you call APMHA HealthCare on 1300 514 811. GP’s can also call this number to receive secondary consultation and advice on client care and referrals.

For more information about this process, please scroll down to the ‘How do I refer?’ section.

2. Psychological Therapy Services (PTS)

PTS provides free short term face-to-face or Telehealth psychological services to eligible clients who have been identified as under-serviced and/or hard to reach.

This service targets;

Low need – mild presentations (high prevalent disorders): requiring brief psychological interventions. These can be provided face to face, phone or Skype and are delivered by Psychologists, Mental Health Social Workers, Credentialed Mental Health Nurses and Mental Health Occupational Therapists.

Moderate need – severe & complex presentations (high prevalent disorders): requiring medium term psychological interventions. These can be provided face to face, phone or Skype and are delivered by Psychologists, Mental Health Social Workers, Credentialed Mental Health Nurses and Mental Health Occupational Therapists.

PTS is a complementary program to Better Access (Medicare subsidised psychological services). The GP will need to assess whether Better Access or to PTS is more appropriate based on the clients circumstances. While these programs cannot be accessed at the same time,  approval can be requested to access a secondary referral pathway if all sessions from the first referral pathway have been utilised.

Our specialist PTS streams include:

  • Children’s Mental Health (o-13 yo)
  • General Services (14yo+)
  • Older Persons (65yo+) in residential aged care facilities
  • Suicide Preventon Services (low risk intensive support)

 

3. Bushfire Counselling Service - PTS

The Bushfire Counselling Service delivers face-to-face and telehealth counselling support to people impacted, affected or re-triggered by the 2019-20 bushfires. This service is free and available to all first responders, community members, and previous clients currently residing in the Murray PHN region. Anyone can refer or self refer into this service by calling 1300 514 811.

The local government areas included are:

  • Alpine Shire 
  • Towong Shire
  • Wodonga Council
  • Indigo Shire
  • Mansfield Shire
4. Primary Mental Health Clinical Care Coordination (PMHCCC)

PMHCCC provides free therapeutic interventions and coordination of clinical services for eligible clients with severe and persistent mental illness.

This service targets;

Moderate episodic disorders (low prevalent disorders): requiring assertive support with a team approach for up to 12 months. Delivered by Credentialed Mental Health Nurses.

Complex, enduring and severe (low prevalent disorders): requiring longer term assertive support with a team approach for up to 24 months. Delivered by Credentialed Mental Health Nurses.

5. Older Minds Mental Health Program for Residential Aged Care Facilities (RACF)

The Older Minds Mental Health Program is a regional outreach service to RACFs in Goulburn Valley and North East. APMHA HealthCare has been commissioned to provide Psychological Therapy Services (PTS) to support the mental health needs of people living in RACFs. This service allows residents of registered RACFs to access mental health services available to those in the community. Delivered by Psychologists, Mental Health Social Workers, Credentialed Mental Health Nurses and Mental Health Occupational Therapists.

This service also provides mental health training for aged care facility staff to enable timely identification of psychological distress in residents and appropriate referral.

Areas of service

Goulburn Valley Regions: Greater Shepparton, Strathbogie, Murrindindi and Mitchell Shires.

North East Regions: Albury/Wodonga, Alpine, Wangaratta, Benalla, Mansfield and Indigo Shires.

Please Note: For Bushfire Counselling Service, Towong Shire is also included in the North East region.

 

Eligibility

 Clients who are considered low income, living in rural locations, CALD (new settlers), Aboriginal &/or Torres Strait, homeless or those at risk of homelessness are eligible to receive services.

How do I refer?

**Admin note: this is a hidden field - do not remove**
Referral Pathway
Step One.

Complete the newly updated GP Mental Health Treatment Plan(GPMHTP).

Step Two.

Go to GP Templates to access these files for your general practice software.

Step Three.

Send the fully completed MHTP and consent form to the APMHA HealthCare Central Intake Line:

  • Via secure fax on 03 9376 0317
  • Via secure email through Medical Objects by searching APMHA HealthCare

Please do not send your referrals via post.

For out of hours referrals

 Send the fully completed MHTP and consent form to the APMHA HealthCare Central Intake Line:

  • Via secure fax on 03 9376 0317
  • Via secure email through Medical Objects by searching APMHA HealthCare

Please do not send your referrals via post.

  • Our Intake and Allocations Team will contact the patient directly to finalise eligibility, readiness for engagement in therapy and preferred mode of approach.
  • Information will then be faxed back to the referring GP outlining what has been finalised with the patient. ​The referring GP is able to contact APMHA HealthCare if they have any questions or concerns.

Further training & support for General Practice staff

 Please email APMHA HealthCare on admin@apmha.com.au if your practice is interested in further training or support regarding available mental health services in the Murray PHN region.