Our approach

APMHA has developed a Service Delivery Framework to reflect a Stepped Mental Health Model of care which sets out the strategic direction of the company, the funding it has been awarded and partnerships it has forged.

Our clinicians are highly trained across a stepped mental health philosophy of service delivery, ensuring continuity of care and services matching the client’s needs “at that time”, enabling stepping up and down of service intensity as required.

We align with the National Mental Health Commission’s Review of Mental Health Programmes and Services ‘Contributing Lives, Thriving Communities’, addressing service access complexity, inefficiency and fragmentation through strategic partnering and a stepped approach:

  • Person centred care funded on the basis of need
  • A regional design and approach to service planning and integration
  • Effective early intervention across the lifespan and across the care continuum – shifting the balance to provide the right care when it is needed
  • Linking to digital technology as an adjunct to care and discharge planning.
  • Facilitating systemic change at all levels and developing partnerships needed to secure enduring reforms.

Get to know us more…

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APMHA acknowledge the traditional owners and custodians of all the lands on which we as APMHA work and acknowledge all elders past, present and emerging. We acknowledge that First Nations sovereignty was never ceded and this continent always was and always will be First Nations land. We deeply acknowledge and value the strength, resilience, and insight of our clients and staff with lived and living experience. Their unique perspectives are integral to shaping our approach and ensuring that our services remain compassionate, effective, and truly supportive of those we serve.

Get in touch

APMHA Healthcare Ltd. 3A Nixon Street Shepparton 3631
Call us: 1300 514 811 | Fax: 03 9376 0317

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APMHA HealthCare Ltd is Accredited under the following standards: AS/NZS ISO-9001-2016, National Standards for Mental Health Services – 2010 and is a NDIS Registered Provider under the National Disability Insurance Scheme.

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