Our National Achievements

APMHA HealthCare Ltd is Accredited under the following standards: AS/NZS ISO-9001-2016, National Standards for Mental Health Services – 2010 and is a NDIS Registered Provider under the National Disability Insurance Scheme.

Western Victoria PHN

Feedback 

“The best things about my experience with the service is that I get one hour of face to face sessions.”

“I was able to use what I learned from the sessions which really helped me”

“I got the help I always needed, my counsellor always helps me through my situations. I’ve never had a counsellor like that”

Central and Eastern Sydney PHN

Client Feedback

“How welcoming and non-judgemental my clinician was. I have been able to gain so much knowledge and understanding around what I’m actually experiencing without feeling like I am being diagnosed or put in to a box. She helps me rationalise my experiences, gives me vocabulary around topics that adds and deepens my understanding/awareness and enables me to view things from a more positive frame of mind. I’m very grateful I’ve had the pleasure of working with her and it has really impacted my life for the better!”

“Validation with the empowerment to discover things for myself, but also the guidance when i couldn’t.”

“My son’s mental health professional was very helpful he was professional and supportive and helped my sons mental health.”

Murray PHN

Client Feedback

“I have never talked to anyone before about my problems, but I have found it very helpful.” 

“Recently lost my husband of over 60 years. It has been helpful and comforting to have someone to talk to when staff are too busy.”

“Genuine. All the assistance was relevant and when put into practice worked.”

“Having sessions able to be done over the phone with all the COVID – 19 restrictions in place and that my feelings are validated I can feel that I can share or talk about my issues without judgement.”

“How my provider listens and allowed us to both work together to create a solution.”

“Feeling like some weight is lifted off my shoulders, I can finally make it through another day”

“It was a very positive and growth changing experience for me. I no longer worry and I look for solutions and I love myself for the first time in my life and although sometimes it was very difficult to deal with situations I found dealing with them set me free.”

“Everything, I have never experienced understanding compassion and support from another service that I have from this service I can never thank my clinician enough for helping me achieve the obstacles I have.”

Staff Feedback

“This service has been a welcome relief as the time spent with residents cannot always be given by staff. Residents feel ‘safe’ and the clinician can shed light into some issues that help us manage or increase care appropriately i.e Loneliness, medication advice, anxiety. Thank you so much.”

“The COVID period and multiple lockdowns have been hard for many residents, unable to have family/friends visit and the uncertainty of what is happening ‘in the outside world’. Having the Older Minds program was a great outlet for our residents to talk to. The residents look forward to their visit and staff have noticed a positive change in many”

North Western Melbourne PHN

Feedback from SWAP program

“This was such a valuable talk as I know I am not on my own now.”

South Western Sydney PHN

Employee Assistance Program