Navigating Life



Navigating Life (NavLife) is an innovative program designed especially for eligible Bupa members as part of a suite of services under the Bupa Mind Care Choices range. NavLife is provided by APMHA HealthCare Ltd (APMHA) – one of Australia’s most experienced providers of community based mental health support services.

NavLife provides tailored supports for people dealing with the day-to-day impacts of mental illness, as well as their families, friends and carers. The program is completely voluntary and is provided at no additional cost to eligible Bupa customers.

How it works

APMHA provides responsive, multidisciplinary, evidence-based care in the community and is focused on helping people on their journey of recovery from mental illness and reducing the need for hospitalisation. If you are an eligible Bupa customer, an APMHA health professional will contact you and provide additional information on the program. By enrolling, Bupa will fund appropriate community mental health treatment provided by APMHA and you can withdraw your participation in the program at any time. Treatments and supports are delivered in different ways, depending on what best suits your situation, including via:

  • Outreach (visits at home)
  • Clinic appointments
  • Telehealth and group activities

APMHA’s multidisciplinary team includes highly experienced Psychologists, Mental Health Occupational Therapists, Mental Health Social Workers, Credentialed Mental Health Nurses, Mental Health Nurse Practitioners, General Practitioner Counsellors and Psychiatrists.

The program is for Victorian Bupa customers  who have experienced an overnight admission to hospital for mental health treatment and support. You must have an active Bupa Hospital policy with full Psychiatric Services Cover to be eligible.

Will Bupa share my information?

With your permission, APMHA and Bupa will collect information about your progress in the program. This information will only be used to improve the program, and to evaluate it. We will only ever disclose your personal or health information, with your permission, to the health professionals assisting you in your mental health recovery.