Employee Assistance Program

Knowledge is Power

Being able to understand mental health (as a concept) can give us better understanding of ourselves and the way we interact with our relationships, family, work, financial situations, our physical health and our mental well-being. Mental health is about our well-being. It’s not a fixed, but a moving continuum that can change with our circumstances, environment and the people we surround ourselves with. This page will give you some hints tips and resources to help you be more aware of your mental health and hopefully provide you with some useful strategies you can add into your daily life. 


EAP is a series of services that include training, counselling and critical incident and well being support. By investing in EAP, your employer is investing in workplace culture and investing in you…

 Your organisation is committed to creating a work environment where people look forward to coming to every day, and where everyone feels supported. We all know how difficult it is to achieve our best work and cope with general life when we’re going through a tough time – This is why creating a mentally healthy workplace can be so important. 

A big part of creating a mentally healthy workplace is ensuring we all take care of ourselves and each other. You’ve taken the first step when you clicked to this page! Take a look at some of the information, quizzes, resources and links below if your interested in seeing how you can improve your mental and physical health.

This page aims to:

  • Help you assess how mentally and physically well you are.
  • Help you work out what you may need to improve on.
  • Provide you with handy hints, tips and strategies to improve your health.
  • Help you recognise when those around you may be struggling and how you may be able to support them.
  • Help you understand how to work more effectively with family, friends and colleagues.

As you work through this page, please remember that we’d love to hear your feedback and ideas and they can be sent directly via the button below ⇓

Managers & Team Leaders

If you are a Manager or Team Leader for (ORG) and would like further information to assist your colleagues, please complete the form below and we will send you the ‘Supporting Wellbeing in the Workplace’ Pack.

9 + 1 =

Key information about (ORG)‘s EAP


Our counsellors are required by law and by their professional code of ethics to keep anything you share in a session confidential. The only exceptions are when the counsellor;

  • has your consent to share information, and the two of you have agreed on what information will be shared and who it will be shared with.
  • is concerned that a person might hurt themselves or hurt others. In these cases, the counsellor is required by law to disclose this information whether they have your consent or not.

What services are available to me?

Why is my employer paying for EAP services?

Given most of us spend a significant part of our life at work, it is only logical for employers to promote and support the health and well being of their staff. Having accesses EAP allowing employees have a confidential place to go to for their personal problems, so they don’t carry over into the workplace.

If you need further support beyond the access provided by your employer, APMHA HealthCare will help guide you to other services and programs.

How many sessions do I have access to?

Your organisation offers XX 60 minute sessions to all staff that access this EAP service. If further sessions are required, APMHA will help you gain access to available services such as medicare.

PLEASE NOTE: If you believe you will require more support that the approved number of sessions, please inform our intake staff when you call us.

Where do I go to ask more questions or access EAP?

You can access the EAP between 9am – 5pm, Monday to Friday.

Simply call 1300 514 811 and dial 1 to speak to our friendly intake staff.

You can also email eap@apmhahealthcare.com.au. Please remember when emailing or calling us to let our staff know what organisation you are from!

You can also speak to your HR representative for further guidance and support around EAP

What are some of the key factors that can keep us feeling mentally well?

Plan enjoyable activities when at home. Pamper yourself or maybe try something new!

Stay connected. Build healthy relationships with good, open and regular communication.

Improve your diet and exercise. Reduce alcohol consumption.

Adopt good sleep habits or try to reduce behaviour that may be disturbing your sleep.

Staying Connected

As we get older, changes in our personal circumstances and lifestyle can result in us feeling less connected to others and increase the risk of us feeling isolated. This is why staying connected matters! 

 Fostering strong healthy ties with family, friends, colleagues and those in our community can make us feel more secure, confident, happy, and give us a greater sense of purpose. Being connected to others can also be a protective factor for someone struggling with anxiety, depression or just having a hard time of things. Connecting with animals, nature, or your spiritual beliefs or culture can also be a source of comforting and meaning when your facing challenges in your life.

Whether its confiding in a friend, helping a family member or speaking to someone anonymously in a support group, think about what or who helps you stay connected and grounded.
Navigating Relationships: Key Tips
  • Communication is important! When you are open with people, they will be more open with you
  • Every relationship can bring different benefits, so try to keep a variety of people in your life.
  • Focus on building positive relationships
  • Understand that socialising and keeping strong relationships can be hard in a busy world. Sometime you may feel left out of the loop, misunderstood or even criticised but this is normal when negotiating relationships. Remember that any misunderstanding can help us improve our communication skills and patience.
Connecting with Services & Support
  • QLife counselling and support for LGBTI people.
  • Anxiety Self-Test – Black Dog Institute
  • Head to Health find Australian mental health resources here.
  • BeyondBlue provides information about anxiety, depression and suicide to the Australian community.
  • myCompass provides a personalised self-help program that you can use on your mobile phone, computer and/or tablet.
  • MindSpot offering short courses and activities for those experiencing symptoms of anxiety and depression.
  • Moodgym is like an interactive self-help book that helps you learn and practise skills to manage symptoms of depression and anxiety.
  • The Made-4-Me Program is designed to help you manage one or more mental health issues or a cluster of symptoms at a time.
Smart Phone Apps
Downloadable Resources
Telephone support
Communicating effectively with Family
Smart Phone Apps
Downloadable Resources
Telephone Support

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Improving Diet and Exercise

Choosing food and activity for good health is a great way to:

  • Feel better mentally – This can include mood, concentration, information retention, and overall performance.
  • Reduce physical health problems that can arise from poor diet or low activity (due to low energy).
  • Get help sooner – The healthier you are the more likely you are to identify problems in your health before they become debilitating. The earlier any physically or mental illness is identified, the easier it usually is to improve or treat.
  • Take control of your life, and routine so that you can spend more time and energy on the things you enjoy!

Eating for your health is not just about avoiding unhealthy food groups, its also about the way we consume food and the habits we form. You can complete the ‘Are you eating for health?’ quiz in the Australian Dietary Guidelines Summary to find out where you sit. Similarly, there are a number of online calculators for nutrition that can guide you to the right of this section ⇒


Quick Tips:
  • Eat regularly as a spontaneous or unstructured eating patterns can result in poor eating choices which can affect your mood and energy levels
  • Eat breakfast to kick start your day & plan your meals
  • Eat with people not while watching tv as it is more difficult to respond to our body’s signals (hunger & satiety)
  • Remember small changes can make a big difference! Try reducing or removing things that may disrupt your positive habits around food and exercise, but not too quickly.
  • Share care and information with those in your support network. This could mean discussing/working on a new fitness plan with a friend, cooking new healthier meals at home with your children or monitoring your progress with your health professional.
Could your eating habits be improved?
Smart Phone Apps
Downloadable Resources
Telephone support
Are you being physically active?
Smart Phone Apps
Downloadable Resources
Telephone Support
Is your alcohol consumption affecting your health?
If you feel like you are experiencing problems related to your drinking;
  • Talk to your doctor or nurse to see if you are at risk of alcohol related harms
  • Complete a self-administered AUDIT tool or ask your health professional to complete one with you
  • Monitor your alcohol intake (with your doctor or with an Alcohol Calculator Tool
  • Check out some of the resources below to help you understand your drinking habits.
Smart Phone Apps
Downloadable Resources
Telephone support
  • DirectLine (Victoria – confidential alcohol and drug counselling) 1800 888 236

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Planning Enjoyment at home

Do you plan your time at home or does it feel like there’s not enough time in a day?

Do you find yourself not actively engaging in activities after work because you just want to relax?

Planning enjoyment at home can lift our mood, provide us with routine, help us plan, feel prepared, and overall more productive in our daily lives. Its not about scheduling every part of a day, its about keeping things simple.

Stop and think for a minute about what puts a smile on your face…

What reduces your stress?

If your not sure where to start, keep it simple and try different activities until you find one that sticks:

  • Cook something new
  • Touch base with a friend
  • Make, dance or listen to music

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Reducing Sleep Disturbance

Sleep disturbance commonly involves difficulty getting to sleep with or without early morning wakening (usually around 3am) followed by a restless night thereafter. To restore a pattern of normal sleep, it is important to practice sleep-promoting behaviours during the day, in the evening, at bedtime and during the night. It is important to remember that adults are no different to children, we also need wind down routines. Consider how you put your ‘inner child’ to bed… Are your habits and actions sleep promoting or disruptive behaviour? If your experiencing sleep disturbance, it may be worth considering your patterns more closely using the sleep diary found in Downloadable Resources ⇒

Have you ever tried completing mindful breathing exercises, guided meditations or calming sounds as you prepare to sleep? try some of the available audio files below to see if this works for you…

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